January 20, 2021

YouTube and Gmail are among the Google services affected by the crash

Google users in Canada, USA, Europe, India and other parts of the world are unable to access their Gmail accounts, watch YouTube videos or access documents online.

Tens of thousands of complaints arose around 7 a.m. on the east coast of the United States. Most of those people, about 90 percent, could not log in, according to the Downtector site.

Inability to sign in prevents access to other sites through Google, including mobile video games.

“We know an issue that affects the majority of Gmail users.” Said status update on Google Dashboard, Followed by another message an hour later, the service has been restored to “most of the affected users”.

There were similar updates for many services such as Google Docs, Hangouts and Chat.

The disruption came as an early shock to parents who were raising their children for school on Monday. Millions of students rely on Google for online instruction during epidemics, including sites such as Google Docs.

Some of the most widely used services worldwide

The company has some of the most widely used services in the world. YouTube records more than two billion logged in users each month, and people watch over a billion hours of video on its platform.

“We’re running again!” The video site said in a tweet. It had previously tweeted that many users were having trouble accessing YouTube.

Crashing of selected Google apps is not uncommon, but Monday’s crash affected all popular services, including Google Hangouts, Google Chats and Google Meeting, which were overused by people during the COVID-19 epidemic.

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Downtector, which monitors website crashes, has been reported to have affected users around the world, but was particularly widespread in the Northeast, the United Kingdom and other parts of Europe. Japan, Malaysia and India were also the worst hit.